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January 11, 2024 | by Diebold Nixdorf
In the age of continuous technological advancement, retailers need an open platform with the flexibility to meet their needs. Explore how Diebold Nixdorf puts the customer journey at the center of your customer experience strategy.
March 25, 2020 | by Matt Redwood
Attending these two shows presented an excellent opportunity to take a look at retailer viewpoints on opposite sides of the Atlantic. The key takeaway was, self-service is the path forward.
March 13, 2020 | by Arvin Jawa
Designing self-service shopping journeys can play a pivotal role in making sure shoppers find the items they need and checkout as efficiently and quickly as possible – effectively bolstering customer loyalty and driving sales.
January 29, 2020 | by Reint Jan Holterman
As consumer focus is shifting from “fuel-plus” to “plus-fuel,” the c-store is gaining more importance – and with that, different types of loyalty programs that go above and beyond “loyalty points per gallon of fuel” are needed.
December 02, 2019 | by Carl von Sydow
Self-service solutions are helping retailers around the globe capture that excitement and fun to create new opportunities to engage with customers.
November 14, 2019 | by Reint Jan Holterman
C-stores already have the proximity and are located on prime locations – all they need now is to double down on speed and convenience to become an absolute winner in today’s changing retail landscape!
October 17, 2019 | by Reint Jan Holterman
The fuel and convenience industry focus is shifting in response to emerging customer trends. Our retail expert shares his three takeaways from NACS 2019.
September 25, 2019 | by Reint Jan Holterman
The convenience retail industry is experiencing explosive growth. Our retail expert explores what it means to offer a convenient experience in today’s hyper-fast, hyper-connected world.
August 28, 2019 | by Arvin Jawa
Cookie-cutter scalability used to be the norm for retailers looking to expand. But our retail expert argues those days are gone, and retailers need to prepare for a new paradigm.
June 27, 2019 | by Reint Jan Holterman
In part two of this series of mobile retailing, we discuss the other 5 reasons the mobile channel shouldn't be treated as an afterthought.
June 10, 2019 | by Arvin Jawa
Brick-and-mortar closes deals, but retail journeys begin on mobile and cross over from the real-time digital environment to real-life store experiences that are engaging, hyper-relevant, completely personalized and data-driven. Read more on relevancy, personalization, and the consumer experience.